Feb 13, 2017

Sales Administrator

Required Sales Administrator.


Duties to include:


  • Responding to inbound customer enquiries via phone call, fax or email 


  • Preparing quotes for customers and taking accurate information for detailed orders


  • Contacting clients to obtain missing information or answer queries


  • Checking the companies order management system when orders are placed to check stock and confirm product availability


  • Liaise with the team to ensure timely deliveries to effectively manage customer expectations


  • Communicating any delays in orders to customers and working with the team to minimise delays.


  • Assist in the management of stock, including stock take and raising purchase orders for specials.


  • Support the sales team with day to day customer enquiries


  • Updating customer records to ensure all details are accurate and up to date


  • Complete additional ad hoc duties as and when required by the company directors


Knowledge and Experience

  • Strong administration and coordination skills


  • Computer literate with experience in CRM and MS Office applications including Outlook, Word and Excel.


  • Good attention to detail and excellent time management skills


  • Strong communication in both verbal and written formats is essential


  • Able to work efficiently and accurately in a pressurised environment whilst working to strict timescales


  • Ability to work independently and as part of a team.


Apply to bryan@truduct.co.uk